Shipping Information

The provided text outlines information related to shipping and delivery policies for a company, likely Saferido. Here's a summary of the key points:

Shipping & Delivery

  1. Free Shipping: Orders over $35 are eligible for free standard shipping (7-15 days).

  2. Standard Shipping: Available at $4.99 with a delivery time of 7-15 days.

  3. DHL Shipping: Expedited option at $39.99 with a faster delivery time of 3-7 days.

Address

  1. Accuracy is Crucial: Customers are urged to provide correct delivery address and contact information.

  2. Address Correction: If an error is identified, customers should contact support@saferido.com promptly with order number and correct information.

Packaging

  1. Eco-Friendly Packaging: The company aims to reduce waste by consolidating items into one package for orders with multiple items.

  2. Impact on Processing Time: Larger orders may experience slightly longer processing times.

Restrictions

  1. Detailed Shipping Address: Customers must provide specific details such as unit number, street number, building number for safe delivery.

  2. Customer Responsibility: Company is not responsible for delivery failures due to customer negligence (e.g., incorrect delivery information).

  3. Special Cases: Some regions may require customers to pick up packages at local postal offices, and delivery times may vary.

Customs Duties

  1. Delivery Duty Unpaid: Shipments do not include customs or import duties, which are the customer's responsibility upon reaching the destination country.

  2. Customer Liability: Customers bear liability for return shipment costs, customs charges, and handling fees if they refuse the parcel due to import duties or taxes.

  3. Declaration Compliance: The company adheres to customs regulations and cannot declare items as gifts or list prices lower than the actual product value.

Additional Information

  1. Express Shipping Restrictions: Not available for P.O. Boxes, APO/FPO addresses, non-continental Europe, and regions where customs duties are more likely.

  2. Processing Period: Shipping time does not include a 1-5 day processing period from the order date. Pre-order items may have longer wait times.

  3. Contact for Issues: Customers must contact Customer Support within 90 days for any shipping issues.

Support

If customers need additional support, they are encouraged to contact support@saferido.com.

Please note that this is a summary, and customers should refer to the original text for the complete and accurate shipping and delivery policies.